My Career Story


 Hi! Welcome to I-develop-me. I hope you enjoy visiting and picking up some great information and tips to help you in your life, and your career. It can be inspiring and interesting to understand how others have got to where they are so here is a bit about me and my career story....


What do you want to do, when you grew up? 


When I left school in Brisbane I had no idea what I wanted to do, or be, when I grew up! Maybe I still don't. When I left school it seemed like the next step would be to go to university. And study what? I seriously had no idea. I learnt music growing up and became pretty good at playing flute but wasn't sure that it was something I wanted to make a career out of. My flute teacher's husband asked me one afternoon "Do you want to spend 8 hours a day practising alone?" I did not. That decided that. 

What should I study?

I read the Tertiary selection course book from start to finish to see if there was anything that interested me. My best subject at school was Home Economics (please don't tell anyone. God it's embarrassing!). I was top of the class in every year at high school. Seriously. I liked Home Economics but knew that I definitely did not want to be a Home 'Ec' teacher.  The thought of year 8 boys was enough to turn me off that. I came across a degree called "Bachelor of Applied Science in Home Economics". I decided to do that. I was good at Home Ec and Science. Why not? Of course doing that 3 year degree just delayed me working out what the rest of my life was going to look like!


Time to get to work!

I finished my degree and still having no idea about what I wanted to do, I started work in my parent's hardware store. On day 1 working for Dad I was offered a Full-time job and a place in the management development program for a jewellery chain-store. During uni I worked at said jewellery chain-store as a casual worker. The decision was made quickly. I could either work with pretty things, or hammers. I was off! Poor Dad. So while I was pretty sure I didn't want a career in retail long-term I knew that the skills I would learn in this job would be invaluable. Also the opportunity to be part of a management development program was pretty appealing. 

I worked for that company for 6 years and was eventually promoted to Store Manager. I learnt lots; how to manage people, how to budget and plan, how to drive profit, merchandising skills, how to deal with conflict effectively (you learn this pretty quick when you have customer screaming in front of your during the Christmas rush!), how to ask good questions and communicate effectively and I definitely learnt that there had to be an easier way to earn a living, that didn't involve standing on your feet 10 hours a day. 


A career change and more study

During this time in my career I became interested in how organisations selected employees and managed them. The Store Manager who originally employed me had become the State Human Resources (HR) Manager and I wondered if that was something I could do. Back to uni I went, this time studying part-time (Bachelor of Business in Human Resource Management), while I worked full-time. Let me just say studying part-time is HARD WORK. On the evenings I needed to attend lectures I arrived physically exhausted, mentally thirsty and completely talked out*.

So even though I had decided I wanted to move from Retail Management into HR Management, and was studying to match,  I had no idea how I was going to make the transition and convince someone, anyone, to give me a job in HR when I had no experience. I decided I had to get some experience any way I could. I took a casual job in the business faculty of the university, with one of the HR Lecturers which involved photocopying and filing. I enrolled in the universities mentoring program and was lucky enough to get matched with the HR Manager from an industrial type company. I attended any kind of free or cheap HR industry training or events, and I amended my resume to demonstrate my HR Management skills in the roles I had to date.  

 My first corporate role

I applied for an entry level role with a company that was looking to establish a new HR department. I was selected for an interview because I didn't have much HR experience and because I had other experience. How cool is that? I was very lucky that the new CEO recruited on potential and liked my energy and personality. The HR Manager I worked for in that job was also great and I was given lots of feedback and assistance which was just what I needed. I was on my way!

Move to the big smoke

I had always wanted to move to Sydney and decided the time was right in 2002. You can read a bit more about why I decided move here. I wanted to work for a big company in Sydney. My first HR role in Brisbane was for a small niche insurer with around 100 employees. I wanted to see how a big company "did" HR. My first role was with a very large and entrepreneurial company and their HR systems were basically non-existent. Oh well. I still learnt heaps!

From then to now..

I have worked really hard so far in my work and education and I have been lucky enough to work for some great companies and people throughout my HR career. I have completed a Masters in Organisational Coaching and have progressed steadily in my career to the point I thought I could help others with theirs, so I decided to write this blog. I have worked for big and small companies, some Australian and some Global and worked in generalist and specialist roles as I have increased my seniority in the HR profession.  I have been given the opportunity to travel the world during my career to the UK, Europe, the Middle East, South East Asia, the USA, and China and work with some fantastic people and fascinating cultures.

I have lived and worked in Singapore and now the UK. 


*"talked out" is the technical term for having to talk all day, to customers, to staff so that by the end of the day you never want to talk to anyone again ;-)

Interesting Stuff

Blogs I like


Seth's Blog
TED Blog
Springwise
Keith Abraham's Blog 

Cool Stuff


The Domino Projectis a new way to think about publishing. Founded by Seth Godin and powered by Amazon, this project is trying to change the way books are built, sold and spread.

The Happiness Project - Gretchen Rubin's experiment of becoming and being happy in everyday life.

 Apps for iPhone

LinkedIn - keep in touch with your network

HBR Tips - get useful management tips each day from Harvard Business Review

About Me



Hello! I'm Lisa. Nice to meet you!

The Formal Stuff!

My 16+ year career in Human Resource Management and Organisational Development has included both local and global experience in Industrial Distribution, Retail, Insurance, Services, FMCG and Manufacturing industries. I am very proud to have worked for companies such as National Transport Insurance, P&O Ports, Coates Hire, Coca-Cola Amatil, Brady Corporation and MRC Global in Human Resource Management and Organisational Development.

I have lived and worked in Brisbane and Sydney Australia, Singapore and now the UK.

My passion and focus is developing people and in particular leaders in organisations, and I like working with leaders to help them create an organisational culture which makes people want to work there, do a great job and build and improve the business.

I have two undergraduate degrees in Applied Science and Business from the Queensland University of Technology and a Masters of Organisational Coaching from Sydney University. I am accredited in a number of tools which help people develop self awareness and effective leadership behaviours.



The Fun Stuff!

I am a complete pop-music tragic! I love all the one word female singers - Madonna, Brittney, Kylie, Danni, Rhianna, Lady Gaga (yes that's two words. I know).

I am a Magazine junkie. Every month I buy 6-8 fashion and interior design magazines. They are completely taking over the house. There are piles of them everywhere. I like reading them while watching TV, in the bath and on planes! 

I am enjoying developing my photography skills (he, hee!). 

I love travelling, whether it's for work or holiday. I have had some amazing experiences that I will never forget such as enjoying an afternoon drink with a Maharajah on a beach in the very north west of India, near the Pakistan border while pet camels wandered past. This was at the end of a work day which started doing HR Audits.  

My name is Lisa and I'm a real-estate slut. There I said it.

I LOVE wine. It's one of my passions. My husband Arran and I are working our way around all the wine regions of Australia and are about to start on the wine regions in Europe.

The Gender Pay Gap


I haven't blogged in a while because, well....one excuse is that I have just moved country (from Singapore to the UK) and that takes a fair bit of mental energy and time and planning. And it literally sucks the life out of you trying to set up bank accounts and trying not to stab yourself in the supermarket because you can't find the polenta. The other excuse is I have wanted to blog about many issues but sometimes I can't work out a way to write about these constructively*

But last week I attended a lunch and employment law update which was very helpful on a number of levels. The main being that while I know a little something about employment law in the UK (enough to be dangerous), I don't know much. This is actually a good position to be in because it makes me research and learn and talk to people who know more than me. I know what I don't know, which is better than thinking I know everything. It means I will end up in less sticky situations.

One of the items for discussion was Gender Pay Gap Reporting in the UK. I'd heard a little bit about it before I moved to the UK but as the company I work for doesn't have enough employees in the UK to have to complete the report, I let it fall out of my brain. But after some superior sandwiches and other lunch food tidbits I was in the right frame of mind to take in what this meant for employers.

Employees with more than 250 employees are expected to report their Gender Pay Gap by 2018 in the following ways:

  • the mean pay gap between men and women,
  • the median gender pay gap, and
  • the gap in bonuses paid to men and women.

The brief included what exactly constituted 250 employees and what formulas you used for the calculations and when it all had to happen by. It struck me that this type of reporting has the potential to change the culture of how we look at gender and equal pay in the workplace. Because I'm assuming that the pay gap is not going to be positive for women. Actually I know it's not because of the clever research conducted by the International Labour Organisation and the World Economic Forum and the United Nations and many many other private and public sector organisations. We know the gap is not going to be pretty and this is going to force employers to start to do something about it, because there is going to be a bit of an uproar. You would think.

But then the presentation took a bit of a turn. There was a discussion about how you could potentially avoid reporting and how if you engaged a lawyer to help you look at your data, then the data would fall under legal privilage so you could get away with not reporting (say if your results were really bad and you needed time to sort it out). And then some information on how there wouldn't be any sanctions for companies that didn't report and then I started to feel a bit "half glass empty" about the whole situation.

In my home country, Australia we have been doing reports like this through the Workplace Gender Equality Agency. At least since 2008 the reporting requirements include numbers of males and females at each level, having policies that support gender equity in relation to all parts of people management and some other stuff that I don't think anyone cares about. I think the Workplace Gender Equality Agency is doing a great job driving this agenda but most companies I have worked at have all the right policies on equal employment opportunity and flexible work practices and so on. What is harder is having the right culture and leaders who believe and live the intent of the policies.

In various roles I have either been responsible for completing the report, part of a team completing the report or reviewing the report before CEO sign off. I can say generally that most years it is a scramble to demonstrate that the organisation has done anything to move the gender diversity issue along (though maybe I haven't worked for the right organisations) and to be honest it's exhausting applying creative thought to situations that don't deserve it.

The legislation that sits behind this reporting is well intentioned and should produce outcomes where organisations really look at what's happening in their patch and start to engage in dialogues to improve the situation. Equal pay for women and men has a huge impact on our community at large. Instead the lack of teeth in forcing or reviewing the public reporting means for many HR people tasked with filling out the sometimes excruciating details, is that it is all for nothing. We seem to be lacking some real grit and courage to deal with the problem.

Gender and diversity reporting attempts to create transparency around organisational remuneration, policy and cultural practices but how can this happen when there are no ramifications for non reporting or for reporting poor figures with no robust plan to fix it?

I really like this TEDx video which was shared on my social media a number of times this week so I had to pay attention. In January this year, David Burkus talked about why sharing salaries could benefit employees, organisations and the wider society.

Take a look. What do you think? Would you want your colleagues to know what you get paid? I think the new UK legislation is attempting to create transparency around pay gaps and that's a good thing.

Or maybe we could just pinksource? Its pretty, cheap labour. Go watch this video, now!

*code for writing about a topic without getting sacked